Shipping policy
SHIPPING POLICY
Thank you for shopping with Ridge & Rune.
Order Processing
Orders are typically processed within 1-2 business days after payment confirmation. During product launches, promotions, or busy periods, processing times may be slightly longer.
Once your order has been dispatched, you will receive a confirmation email with shipping details where available.
Shipping Locations
We currently ship within the UK & EU, with additional international shipping regions planned in the future.
If your country is unavailable at checkout, please contact us at info@ridgeandrune.com.
Shipping Costs
Shipping costs are calculated at checkout and depend on your location and selected shipping method.
Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.
Delivery Times
Estimated delivery times may vary depending on destination and courier services. Delivery estimates provided at checkout are guidelines only and are not guaranteed.
Ridge & Rune is not responsible for delays caused by couriers, customs, weather conditions, or other circumstances outside of our control.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout. Ridge & Rune cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us at info@ridgeandrune.com as soon as possible so we can assist you.
Contact
For any shipping-related questions, please contact:
info@ridgeandrune.com